Tawa’am service offers GSM Postpaid and Wasel Prepaid customers the facility of having two SIM (duplicate) cards with the same mobile number. All supplementary and value added services will be activated on both cards, i.e., call waiting, mobile TV, Mobile Broadband etc.

Backup

With Tawa'am service, your friends, relatives and business colleagues will be able to reach you, even when one of the SIM cards is lost or one of your mobile devices gets faulty. The service will ensure that you stay connected at all times, and that your valuable data are protected.

Dedicated Number For Voice
You can configure one SIM Card for receiving voice calls and the other SIM Card for receiving SMS messages. This is more convenient when you wish to stay in touch with your businesses and friends, further it is convenient for iPhone, Blackberry and Push Mail users.

Use Of Multiple Mobile Devices
This service enables the use of multi mobile devices with the same SIM Card easily, especially when you have a Data Card or a separate mobile device in your car, boat or on your Thuraya phone etc.

• Simplicity: You only need to subscribe to 1 line.

• Convenience: You do not need to switch the SIM card from one device to another.

• Flexibility: You can decide which device to receive calls, SMS and MMS.

• Multi-Tasking: do more than one thing at the same time, such as talking, surfing the net, reading emails and SMS etc.

• Easiness: You can activate, configure and monitor the service with ease.

• Make two simultaneous voice calls using the two devices

• Send/Receive SMS form any device at any time

• Set your 1st preference & 2nd preference phone/device

• Set your preferred handset for voice calls & SMS service

You can subscribe to Tawaam service by visiting any of your nearest Etisalat Business/ Service Centre.

Note: You need to pick-up your dual SIM cards in person.

Please bring the following documents when applying for the service:

1- Valid Passport and a true copy thereof or any other positive identification.

Please call at 101 to our customer support representative for further information & assistance.