Wasel - Prepaid Mobile

A prepaid mobile solution for you to have the convenience of instant communication and being in touch with the world.

Call sub-continent countries for 99 fils/min only

Call the sub-continent countries from your Prepaid Wasel for 99 fils/min from 5pm to 9am every day and all day on Friday/Public Holiday. The five sub-continent countries are:

India
Pakistan
Bangladesh
Sri Lanka
Nepal

This offer is valid from 19^th July 2010 to 19^th September 2010.

Click here for more detail.

Wasel is our prepaid mobile solution for you to have the convenience of instant communication and being in touch with the world. You will enjoy the the benefits of a full coverage across the nation as well as the best network quality.

This service is tailored specifically to provide you with full control on your spending and usage. At the same time, you will keep in touch and always connected to the rest of the world.

You can enjoy a full set of various services options that include a combination of voice, data, SMS, MMS, and 3G services.

Etisalat is currently offering it’s prepaid customers a set of completely free services for the best of their conveience and satisfaction. Below are the services:

Credit Balance inquiry
Call hold & Call Waiting
Call Forwarding
Clip (Caller Line Identification)
Missed Calls Notification
Kallimni
Conference Call

Benefits

Wasel, the prepaid line from Etisalat, provides you with the following set of benefits:

Pay as you talk, without being committed to bill payment

Flexible and convenient tariffs

Wide range of innovative Value Added Services

Full control on spending and usage

Reachability and connectivity to the whole world

Free calls to Toll Free & Emergency numbers

Features

With Wasel you can:

Dial 121 free, at any time, to check your credit balance.

Enjoy a free subscription to Al Mersal voicemail. Just dial 125 to set up the service.

Call emergency numbers free of charge.

Take advantage of off-peak rates for national and international calls.

Call toll-free numbers free of charge.

Charges

	Charges (AED)		Details
Registration Charges	165		First time only. You will receive a free credit of AED10 to get you started
Renewal Charges	50	/ yr	-
Usage Charges	0.30	/ min	To local numbers For the first minute*

Usage Charges	0.30	/ min	To local number From second minute onwards
Off Peak Usage Charges	0.24	/ min	Off Peak Time:14:00 - 16:00 Off Peak Time:00:00 - 07:00
Usage Charges	0.18	/ SMS	To local number

Usage Charges	0.60	/ SMS	To international number

Usage Charges	0.45	/ MMS of 50 KB	To Local number

Usage Charges	1.80	/ MMS of 50 KB	To international number

Usage Charges	0.10	/ KB	Local data access (weyak)

* Please note that the off peak charges are the same as normal usage charges for the first minute.

Local calls

Local calls are charged at National Call Rates.

International calls

International Calls are charged at IDD rates.

International Roaming

Click here to view the Prepaid Mobile International Roaming charges.

Click here for a list of International Roaming List.

Note: All the incoming SMS are free of charge while you are abroad and using international roaming.

International Calling Plans
Etisalat offers several international calling plans that suit your need. You can choose any of the following plans to start saving on international calls:

1- Favourite Country Plan

2- Global Friends & Family

3- Super Off Peak Plan

Moving to our Postpaid service
We offer a free migration service to all eligible customers. Click for more information on this service

How to Subscribe

To subscribe to Wasel Prepaid Mobile Service, you can apply:

1- Via Etisalat Online Services
2- Visit your nearest Etisalat Business/Service center.
3- Visit your nearest Etisalat Retail Outlets.

Documents Required

Please bring the following documents when applying for the service:

UAE National:

Valid Passport and a true copy thereof or any other positive identification.

GCC National:

Valid Passport copy and proof of stay in the UAE.

Expatriates:

Valid Visa and Valid Passport and a true copy thereof.

Specification Details

Local Off-Peak Rate Timings
All week: Between 2pm to 4pm and 12pm midnight to 7am All day on National Public holidays declared by Federal Government
International Off-Peak Rate Timings
Saturday to Thursday: Between 9pm to 7am All day on Fridays until 7am Saturday All day on National Public holidays declared by Federal Government. There are additional two hours of International Off-Peak Rate timings. These timings are: Saturday to Thursday: Between 2pm and 4pm, for all the countries East to UAE Saturday to Thursday: Between 7am and 9am, for all the countries West to UAE Note: Off-Peak Rates are not applicable to holidays declared by the Local Government nor to unscheduled holidays declared for mourning.
Topping up your Wasel Account (Inside the UAE)
Topping up your Wasel account is easy; you can use any of the following way to top up your account. 1- Use a Prepaid Calling Card/eVoucher: Dial 120 followed by the 14 digit card number (on your Prepaid Calling Card/eVoucher) and press Send on your mobile. 2- Use the Etisalat website: Top up your Wasel account through Etisalat Online Services from our website. Click here to login. 3-Use a Public Payment Machine: Etisalat Public Payment Machines are located in all the regions of UAE. You can easily top up your Wasel account with the minimum credit of AED50 or above. 4- Visit your nearest Etisalat Business/Service Center: Visit any Etisalat Business/Service center and top up your Wasel account with the minimum credit of AED50 or above.
Topping up Your Wasel Account (Outside the UAE)
If you are abroad and run out of credit, don’t worry. You can simply use Etisalat Prepaid Calling Card as follows: Dial 120 prepaid calling card no. # followed by send key. As soon as your account is in credit, you can make and receive calls. Note: Charges are as per standard IDD rates.
Renewing Your Wasel Subscription for AED50 only
Renew your Wasel subscription for AED50 only and enjoy AED25 as free credit to be added to your account immediately. To renew your Wasel subscription, please call 122 from your mobile or through our web site www.etisalat.ae/online The free credit can be used for international/local voice call and sms only. The free credit is valid for 90 days. To check your credit balance, please dial 1218# To be eligible to get the free credit, please choose the Yearly Renewal option. This free credit will be granted only on the first time renewal during the year.
Checking Your Wasel Balance
You can simply check and know your Wasel credit balance, whether you are inside the UAE or while roaming abroad, by dialing 121# followed by send key free of charge. Note:* Charges are as per standard IDD rates.
Auto-Renewing Your Wasel Subscription
You can automatically renew your wasel account easily, and with a more flexible and convenient way, using our Auto-Renewal service free of charge by calling 122. You simply have to keep the account renewal charges i.e. AED 50 available in your account balance on the renewal due date. The system will automatically deduct the renewal fee from the credit balance and then gives you the new validity period. If at the due date the renewal charges were not available in your credit balance you will be granted a grace period of 3 months, during which you can simply renew your wasel account by recharging with enough credit to cover the renewal charges. Note: To check the expiry date of your Wasel subscription, dial 1222#.
Wasel migration to postpaid
As a Wasel customer, you can migrate to GSM postpaid line - free of charge. All what you need to do is to call 101 from your mobile or visit any Etisalat Business/Service Center.
Reactiviting your Wasel Account
If you did not renew your Wasel account on time i.e.; (on the due date), the grace period passed and the account was totally deactivated; this means that you can’t make or receive calls, don’t worry! You can still ractivate your Wasel account by visiting nearest Etisalat Business/Service Center and benefit from using the same number.

Contact Us

Please call at 101 to our customer support representative for further information & assistance.